“I don’t know what the point of these new trains is if people still can’t stand in them”

Not surprisingly, some of the best observations come from casual, nontechnical strangers. Last night, while riding the Red line towards Howard from Lake, a new 5000-series rail car pulled up to the station and quickly became packed. There was no difference between the lack of comfort in the new cars and the older cars still in use, but this isn’t entirely because of the design – it’s because the CTA can’t run cars often enough to actually alleviate the crowding in the cars. A woman who was trying to get off the train at the Chicago stop said this when trying to squeeze herself between passengers to get to the door:

I don’t know what the point of these new trains is if people still can’t stand in them.

It’s true, actually, that the new 5000-series cars on the CTA really don’t do anything for comfort of the passengers. The new seating, while different, doesn’t help to get more passengers in the train. Even though the aisle-facing seats do increase standing room, the case could be made that they actually decrease overall room for passengers. The configuration of the older cars’ rows is 2 seats, room for 1 standing person, and 2 seats (2-1-2). Now, with aisle-facing seats, there is 1 seat, room for 2 standing passengers, and 1 seat (1-2-1). A person standing away from the doors will find it hard to get out of the train unless a fair amount of other passengers are trying to leave the train.

Interior of a 5000-series rail car during the PM rush hour.

Interior of a 5000-series rail car during the PM rush hour. Credit: Shaun Jacobsen.

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Will the CTA de-crowding initiative even work?

On December 16, the CTA starts its “de-crowding initiative” by reducing service it deems “duplicative” (somewhat true) and adding service to bus routes/lines that are already crowded (particularly at peak times). On the north side, the elimination of the route #11 Lincoln bus has caused quite a stir (I’ve never taken this route but several blogs and community newsletters have written about it).

Even though the #11 bus carried only 5,844 passengers on an average October 2012 weekday, the importance of maintaining some overlap in routes is key. I’ve often heard that service overlap is undesirable and should be eliminated, and that transfers should instead be used to provide the most service coverage possible. But I disagree in many cases, particularly with buses. Transferring between train routes is easier, especially when it’s just walking across the platform to another track. But transferring from a train to a bus requires walking out of the station, often to wait outside in whatever weather conditions are present. Timing in bus schedules is often not synchronized to the arrival of trains, simply because traffic patterns can impact both the trains and buses. This means a longer-than-average wait in many cases. While the CTA says that it’s okay to eliminate the #11 bus service between Western and Sedgwick because most of the service has overlap, it misses the point that having this overlap is good, not only because it means that many people won’t have to transfer, but also because those 5,844 passengers have to go somewhere.

#11 Service changes

CTA’s service changes for route #11. Don’t be confused by the dashed lines in the legend: the CTA did not do a good job making the distinction between “Rush periods only” and “Discontinued bus service.” Credit: CTA.

Which is the next problem: the CTA is only planning to “de-crowd” its trains by adding 1 train to each the Purple and Brown lines during the AM peak and 1 train to the Purple line during the PM peak (no extra Brown line trains). The CTA’s target occupancy rate for its rail cars after this initiative is 70-75 passengers per car, meaning that an 8-car train would only hold 600 passengers (6-car trains, like the Purple line, would hold only 450 passengers). I don’t think I’m unreasonable in assuming that eliminating the #11 Lincoln bus would add at least 1,500 passengers (1 Brown and 2 Purple line trains; ~25% of average daily ridership on route #11 in October 2012) to the nearby train routes, therefore rendering useless the gains made by adding trains.

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My Long Weekend in New York City

I recently got back from a short-ish vacation in New York City. I’ve been to New York once before but I was younger and hadn’t yet studied cities, the urban environment, sociology, or urban planning, so it wasn’t as interesting then as it is now. I do remember remarking on how mind-bogglingly large and populated Manhattan is and the sheer amount of people that move about it every day.

While I was there I walked – a lot. I believe the most I walked in a day was around 15 miles. The only thing I brought home were blisters on my feet! I love walking around cities and exploring aimlessly, and New York’s dense neighborhoods, stellar parks, and architectural eye candy were perfect. In all my walking and exploring, I noticed a few things about transit and the different ways to get around in New York. Continue reading

Tackling Train Crowding from the Inside

Crowded CTA Train

Crowded CTA Train. Credit: flickrhivemind.net

This sight is not uncommon during rush hour on any urban transportation system. I’ve traveled on many public transportation systems in the world, but the Chicago L exhibits a pretty unique phenomenon during periods of high demand – door crowding.

I really can’t think of a better way to put it. Only on Chicago’s trains have I seen the scenario where so many people on the train crowd near the doors. It’s actually not difficult to see why, though. The seats are laid out pretty badly, with four rows of four seats arranged between the doors that only permit one person to stand in the aisle. Standing here is pretty difficult too, since there are no poles that go from the seat to the ceiling to hold on to (just waist-high bars on the seats themselves). The double seats parallel to each set of doors (see photo above of the woman sitting under the Amstel beer ad for a better idea) don’t make the situation any better, especially because they’re protected from the door by panels which offer people the opportunity to stand next to the doors.

Often the scenario during periods of high demand is that 4-6 people actually make it into the aisle while about 20 crowd around the doors – where people exit and enter. This is most likely because there is too much incentive to stand near the doors and to not move more toward the interior of the car, mainly because of bad seat layout. The new 5000-series rail cars, which are currently only running on the Pink and Green lines, are a slight improvement because there is wheelchair space near one set of doors in each car and hand straps along the aisle to hold on to. Some cars on the Brown line are an improvement over the normal design as well, which have eliminated about 9 seats per car for standing room and have more poles to hold on to.

What I’m surprised about is that the CTA has not gotten rid of the walls perpendicular to each set of doors, which is where people often stand, crowding the doors and making exiting/entering more difficult and slow. I’m sure I don’t need to go into detail about how slow boarding and alighting can clog traffic, especially during periods of high demand when trains need to run on schedule to maintain optimal traffic flow and headway. The CTA could get rid of these “walls” and install a pole directly between the set of doors (in the image below you can see this pole in the center of the floor). The existing seats parallel to each set of doors would be fold-down seats, only to be used as seats during off-peak service:

Strapontin ("fold down seat")

A “strapontin” (folding seat) on Paris Métro Line 7. Credit: flickriver.com

This woman is sitting in a fold-down seat on the Paris Métro. A sign near the seats informs passengers in several languages that the seats are not to be used in periods of high demand. There’s been a campaign by the RATP (the agency in charge of the Métro, some trams, and some regional trains in Paris) to be mindful of the strapontins and when to use them:

Strapontin ad Paris

“He who relaxes during rush hour risks 2 or 3 groans” (it rhymes in French), part of the “Restons Civils” (“Let’s be Civil”) campaign on the Paris transportation system. Credit: Régie Autonome des Transports Parisiens. Click for more ads (in French).

This rule was widely enforced by social norm when I was in France (the ad campaign started while I was living there): You would be reprimanded by a stranger for sitting in one of these seats when the train became crowded (unless it was an elderly or handicapped person).

The new 5000-series rail cars on the CTA do have wheelchair-accessible seating near a set of doors, but the seats are heavy and are not spring-loaded into an upright position, whereas folding seats for normal use would be folded up by default (like in a movie theatre), and must be weighed down by a person. On the 5000-series cars (and CTA buses), these seats are heavy and in the “down” position by default. By making these seats spring-loaded and informing passengers that they are to be used only during off-peak times, there could be more room and space for passengers to exit/enter the train. In tandem with a center-mounted pole and a removal of the walls near the doors, there could be more room to move about the train:

Siemens Inspiro interior

The interior of a new Siemens Inspiro metro car, to be introduced in Warsaw. Credit: Motor Trend.

This is the new Siemens Insprio metro car, which features a center-mounted pole that branches above to offer more grabbing room. There are still protective “walls” next to the doors, but the doors are wider than a CTA train’s, allowing easier movement. There are no fold-down seats. You can also walk between cars, which is a feature of many rail systems around the world (I wrote about it once) and would surely free up more room on trains.

I haven’t had the opportunity to experience the new 5000-series rail cars during rush hour. Hopefully I will have this opportunity soon when they move to the Red line, which I take daily. From what I see, however, people still crowd around the doors and sparsely populate the (now wider) aisles. The doors aren’t wider, meaning people can’t move in and out as freely, and the walls next to the doors are still there. It seems that some small steps have been made, but not enough for an entire new series of rail cars. Some are hung up on the new aisle-facing seats, which arguably free up more space in the aisle. But the crowding near the doors is still pervasive.

If the CTA can’t increase capacity in terms of service offered (perhaps due to budget issues but also because the loop is probably at peak capacity during rush hours, moving 5 train lines), it can at least try to make more of what it already has. And with the new trains costing nearly $1bn, there should have been more thought and testing into what works. But if the members of the Board don’t even ride daily, how can we expect a train design that actually alleviates congestion from the inside?